This privacy policy applies between you, the user of this website, and Luminous Wellbeing Ireland, the owner of this website, ‘luminouswellbeing.ie’.
We take the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.
Definition and interpretation
In this privacy policy, the following definitions are used:
Data – collectively all information that you submit to ‘https://luminouswellbeing.ie‘ via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies – a small text file placed on your computer by this website when you visit certain parts of the Website and /or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws – any applicable law related to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations, and secondary legislation, for as long as GDPR is effective in the Republic of Ireland; GDPR – The General Data Protection Regulation (EU) 2016/679;
UK and EU Cookie Law – the Privacy and Electronic Communication (EC Directive) Regulation 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User /You – and third party that access the Website and is not either (i) employed by ‘Luminous Wellbeing Ireland’ and acting in the course of her employment or (ii) engaged and a consultant or otherwise providing serviced to ‘Luminous Wellbeing Ireland’ and accessing the Website in connection with the provision of such services; and
Website – the website that you are currently using, https://luminouswellbeing.ie/, and any sub-domains of this site unless expressly excluded by their terms and conditions.
In this privacy policy, unless the context requires a different interpretation: the singular includes the plural and vice versa; reference to sub-clauses, clauses, schedules, or appendices are bub-causes, clauses schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; “including” is understood to mean “including without limitation”; reference to any statutory provision includes any modification or amendment of it; the heading and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
This privacy policy applies only to the actions of Luminous Wellbeing Ireland and Users concerning this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For the purpose of the applicable Data Protection Laws, Luminous Wellbeing Ireland as owner of the website ‘https://luminouswellbeing.ie/’ is the “data controller”. This means that Luminous Wellbeing Ireland determines the purpose for which, and the manner iN which, your Data is processed.
We may collect the following Data, which includes personal Data from you:
name;
contact information;
IP address (automatically collected); in each case, in accordance with this privacy policy.
How we collect Data We collect data in the following ways; data is given to us by you; and data is collected automatically
Data is given to us by you
Luminous Wellbeing Ireland will collect data in several ways, for example: when you contact us through the Website, by telephone, e-mail, or through any other means; when you register with us and set up an account to receive our newsletter, product, services; when you enter a competition or promotion through a social media channel; when you elect to receive marketing communication from us; when you use our services; in each case, in accordance with this privacy policy.
Data is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, time, and frequency with which you access the Website, and the way you use and interact with its content.
We collect your Data automatically via cookies, in line with the cookie settings on our browser. For more information about cookies, and how we use them on the Website, see the section below headed “Cookies”.
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, data may be used by us for the following reasons: internal record-keeping improvement of our products /services; transmission by e-mail or marketing materials that may be of interest to you; contact for market research purposes which may be done using email, telephone, fax, or mail. Such information may be used to customize or update the Website; In each case, in accordance with this privacy policy.
We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests if you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below). For the delivery of direct marketing to you via e-mail, we‘ll need your consent whether via pit-in, or soft-opt-in; soft opt-in consent is a specific type of consent that applies when you have previously engaged with us ( for example, you contact us to ask us for more details about a particular product /services, and we are marketing similar product/ services). Under “soft opt-in consent”, we will take your consent as given unless you opt out.
For the other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we‘ll provide. If you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and /or taking steps, at your request, to enter into such a contract.
Who do we share Data with
We may share your data with the following groups of people for the following reasons: our employees, agents, and /or professional advisors- to obtain professional advice, to make sure we are giving correct advice/service; in each case, in accordance with privacy policy.
Keeping Data secure
We will use technical and organizational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you.
We store your Data on secure servers.
Technical and organizational measures including measures to deal with any suspected data breach. If you suspect any misuse loss or unauthorized access to your data, please let us know immediately by contacting us via e-mail address: luminouswellbeing.ie@gmail.com
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data retention
Unless a longer retention period is required or permitted by law, we will only hold your Data for up to 5 years on our system for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the data be deleted. Even if you delete your Data. it may persist on backup or archival media for legal, tax, or regulatory purposes.
Your Rights
You have the following rights in relation to your Data: Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request I “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request, we will tell you the reason why.
Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your data from our system.
Right to restrict our use of your data – the right to “block” us from using your data or limit how we can use it.
Right to data portability – the right to request that we move, copy, or transfer your Data.
Right to object – the right to object to our use of your data including where we use it for our legitimate interests.
To make inquiries, exercise any of our rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data) please contact us via e-mail: luminouswellbeing.ie@gmail.com
Transfers outside the European Economic Area
Data that we collect from you may be stored and processed in and transferred to countries outside of EEA. For example, this could occur if our serves are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides an adequate safeguard in relation to your data, e.g by the way of the data agreement, incorporating the current standards contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organization in receipt of the Data is based in the USA.
To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
Links to Other Websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statements of other websites prior to using them.
Changes in business ownership and control
Luminous Wellbeing Ireland may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Luminous Wellbeing Ireland. Data provided by the user will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the owner or newly controlling party will, under the terms of this privacy, be permitted to use the Data for the purposes for which it was originally supplied to us. We may also disclose data to prospective purchasers of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Cookies
This Website may place and access certain Cookies on your device. Luminous Wellbeing Ireland uses Cookies to improve your experience of using the Website. Luminous Wellbeing Ireland has carefully chosen their cookies and has taken steps to ensure that your privacy is protected and respected at all times.
All cookies used by this website are used in accordance with current UK and EU cookie Laws. Before the website places cookies on your device, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of the Cookies, you are enabling Luminous Wellbeing Ireland to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the website may not function fully or as intended.
This website may place a variety of Cookies:
Required for the operation of our website, they include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Enables us to personalize our content for you, greet you by name, and remember your references.
You can e-mail us to find the list of Cookies we use.
You can choose to enable or disable Cookie in our internet browser. By default, most Internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your Internet browser.
You can delete Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalization settings.
It is recommended that you ensure that your Internet browser is up to date and that you consult the help and guidance provided by the developer of your internet if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to www.aboutcookies.org you will also find details on how to delete cookies from your device.
General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. If any court or competent authority find that any provision of this privacy policy (or part of any provision), is invalid, illegal or unenforceable, that provision or par-provision will, to the extend required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Changes to this privacy policy
Luminous Wellbeing Ireland reserves the right to change this privacy policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact Luminous Wellbeing Ireland by e-mail: luminouswellbeing.ie@gmail.com
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
Facebook
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.
Twitter
We use the Twitter API to display our tweet timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
This is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
PHPSESSID: To identify your unique session on the website.
5. Who Has Access To Your Data
If you are not a registered client of our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by: Our system administrators.
Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained for a period of up to 5 years or until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. QweryThemes permits residents of the European Union to use its Service. Therefore, it is the intent of QweryThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.